MHS provides one of the industries leading support services. It is the first consideration you should have in selecting a Web Host.
There is an extensive database of help files available to you within your Administration area and this is the first place you should look as most issues are dealt with here. This will allow you to quickly enable the service you need.
For more serious issues you can use our Online Support System. This provides an efficient and responsive method to get the help you need. For redundancy we have two locations for our support facility. You will be pleased to know that serious events such as unavailable servers and the like are very rare due to our redundant server setups. Your site is actually hosted over a network of Web, Mail and Applications servers which provide near 100% up time.
You may phone us and we'll be happy to speak with you, but this will not be your best method for quick attention to your needs. You're best to use this in the rare possibility that our online support system is not available.
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